"Shameful": BJP MP Praveen Khandelwal Hits Out At IndiGo Over Lost Luggage

BJP MP Praveen Khandelwal has strongly criticized IndiGo Airlines for its mishandling of luggage, labeling the situation as 'shameful.' The outburst came following his recent travel experience, where he faced significant inconvenience due to lost baggage. Khandelwal's remarks underscore a growing concern regarding the quality of service provided by airlines in India, particularly as passenger expectations rise. His comments reflect a broader discontent among travelers about the reliability of airline services, especially in light of the increasing number of complaints regarding baggage management. As air travel continues to expand in India, the issue of passenger experience, including timely and secure handling of luggage, is becoming increasingly critical. Khandelwal's statement serves as a reminder to airline companies to prioritize customer satisfaction and address operational shortcomings that negatively impact travelers.